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Frequently Asked Questions

OVERALL

WHAT IS THE DIFFERENCE BETWEEN TRADITIONAL WINDOW FOIL AND SQUID?

Traditional plastic foil lets some light through, but isn't see-through. So you can't look through it to see outside like you can with Squid. Plastic foil also has a rather cold appearance, whereas Squid will make your home feel more appealing. Squid is also easier to install more precisely. If necessary, you can pull Squid away from your window and simply start again.  

WHICH COLORS FITS MY INTERIOR BEST?

1) If you are looking for a lot of privacy, choose a colour that is as light as possible. With a light colour (Chalk or Bone) it is more difficult to look inside than with a dark colour.

2) If you are looking for a lot of sun protection, choose a light colour. After all, it reflects most of the solar energy.

3) If you are looking for a nice and sharp view to the outside (or a nearby room), then choose a dark color. Coal (black) gives you the most visual contact with the outside world.

4) If you are looking for light reduction to reduce annoying light reflections in your computer screen, choose a dark color. These absorb more light than the light colours.  

DOES SQUID PROTECT MY PRIVACY IN THE EVENING?

Partially. The effect of Squid can be likened to the effect of frosted glass or a net curtain. During the day it prevents people from seeing in, but this effect is lessened in the evening when it's dark outside. You can see how this works in the image and video below.

Youtube links: Nederlands / English / French
CAN I USE SQUID TO KEEP HEAT FROM THE SUN OUT?
Yes. Squid reflects a large proportion of heat from the sun before it enters the room. Depending on the colour, 25% to 36% of the sun's energy is reflected, making room temperature up to 3°C cooler in the Summer. Lighter colors reflect more sunlight (Chalk: 36% > Bone: 33% > Oak: 28% > Ash: 25% > Rock: 25%, Coal: 13%).
WILL SQUID INSULATE MY WINDOW AGAINST THE HEAT OR COLD?

The insulating property of Squid is negligible in both summer and winter. Squid does reflect some of the sun's heat, however. Read more about the reflective properties of Squid here.

CAN I DARKEN MY ROOM WITH SQUID?

Partially. Squid wasn't developed specifically to fully black out rooms, but it will block most of the incoming light. The SQUID Opaque and darker colours (Rock, Coal) are most suitable for blocking out light.  

WHAT CAN I DO WITH LEFTOVER MATERIAL ?
You can use these leftovers for all sorts of things. Squid works well as a mouse mat, for example. Simply stick the fabric on your desk. And SQUID is fun for children to play with too: cut the fabric into different shapes and decorate their room with it. You can also print on Squid using an inkjet printer: stick the fabric on a clean sheet of paper and print a photo on it as normal. Then you can hang this picture on a window or wall.
CAN I STICK SQUID LEFTOVERS TO OTHER SURFACES?
Yes, you can! Squid has not been developed to decorate furniture or walls, but you can easily try this without worrying about damaging the surfaces. Best results are achieved when surfaces are smooth, flat, and free of dust and grease.

PAYMENT AND DELIVERY

HOW CAN I PAY?

You can pay with Visa, Mastercard, Maestro, PayPal, iDEAL and bancontact. We will be extending these options further in future.

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

The Squid delivery depends on its destination. We aim to deliver all orders within 3 working days.

HOW MUCH ARE DELIVERY COSTS?
The delivery costs vary per country and order size. Samples are delivered free of charge globally. For SQUID, we distinguish 3 different delivery zones. Shipping is free above a certain order value:
- Benelux: free shipping for all orders
- European Union, UK, Switzerland : €17.5 for orders below €200 and free shipping above order value €200
- Outside of Europe: €55 for orders below €550 and free shipping above order value €550
HOW CAN I GET AN INVOICE WITH VAT NUMBER (FOR B2B)
You can create an account by following steps in the login page, during which you can enter the VAT number of your business. After logging in, you will see an overview of your past and current orders with the option to download invoices.

INSTALLING AND CLEANING SQUID

CAN I INSTALL SQUID MYSELF?
Absolutely! SQUID is self-adhesive and sticks directly onto your window, making it so you don't need any drilling for fixtures or fittings. Follow the steps on our installation page.
WHAT DO I NEED TO INSTALL SQUID?
1) To wash your window: bucket of water, microfiber cloth and some soap or ammonia for degreasing.
2) For installation: your SQUID roll, a sharp Stanley knife and a squeegee, spatula or ruler.
HOW MUCH SQUID DO I NEED?
Take the measurements of your window and add a small margin (of about 5cm) in all directions to ensure it covers the entire window
WILL I DAMAGE MY GLASS WHEN I CUT SQUID?
No, glass is harder than the knife. This is also the reason why you always need to use a new blade (break off or replace the old one): cutting the fabric on the glass will make the blade blunt. As long as you're using a normal utility knife and not exerting too much pressure on the glass, the glass will remain undamaged.
HOW CAN I CLEAN MY SQUID?
You can remove dust from Squid with a microfibre cloth or vacuum with a brush. Washing or cleaning with chemicals impairs its stickiness, so this must be avoided at all costs! You can use stain remover for the most stubborn stains (chocolate, crayon, honey, mayonnaise...). We recommend TMC520 for this, available from all good DIY stores.
IS SQUID REMOVABLE?
Yes, Squid can be removed without any permanent traces. There might be some glue residue on the window but you can easily wash it off.
CAN I STICK MY SQUID AGAIN?
After activation of the glue (total installation) we don’t recommend removing SQUID and reapplying it to avoid blister formation
CAN I GET SQUID IN ANY SIZE?
No. Squid is only produced in rolls that are 130cm wide. The self-adhesive fabric comes with a backing layer with small squares printed on it, so it's easy to cut to the right size. Make sure you always leave a 5cm overlap on all sides before cutting the fabric.
CAN I INSTALL SQUID ON WINDOWS WIDER THAN 130CM?
Blisters or air bubbles sometimes appear when there is too much tension on the fabric. To help fix this problem, pull your Squid away from the window until there are no air bubbles left. Then stick your Squid to the window again with as little tension as possible. If this doesn't work, you can completely remove the fabric from your window and reinstall. Make sure your window is free of dust and grease and press Squid firmly to the window. The glue is pressure sensitive.
MY SQUID HAS BLISTERS
Blisters or air bubbles sometimes appear when there is too much tension on the fabric. To help fix this problem, pull your Squid away from the window until there are no air bubbles left. Then stick your Squid to the window again with as little tension as possible. If this doesn't work, you can completely remove the fabric from your window and reinstall. Make sure your window is free of dust and grease and press Squid firmly to the window. The glue is pressure sensitive.

WHERE CAN I USE SQUID?

CAN I USE SQUID ON HR++(+) GLASS?

Yes, SQUID can be used on HR++(+) glass, with the exception of Coal color. Due to its breathable nature compared to plastic window foil, Squid on a window can never be the cause of a thermal break.

CAN I USE SQUID ON GLASS DOORS?
Yes! Clean the glass thoroughly and position the Squid as instructed to create an attractive glass door with fewer finger marks. Your door is more visible with Squid too, so accidents can be avoided!
CAN I USE SQUID OUTSIDE?

No, Squid has been developed for inside use only.

CAN I USE SQUID ON SKYLIGHTS, CONSERVATORIES AND CUPOLAS?

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CAN I USE SQUID ON A SLIDING DOORS OR WINDOWS?

Yes. Squid sticks directly to the glass so it can slide behind the fixed part of the window perfectly.

CAN I USE SQUID IN COMBINATION WITH OTHER WINDOW DECORATIONS?

Yes. Squid sticks directly to the glass so it can slide behind the fixed part of the window perfectly.

CAN I USE SQUID IN PUBLIC AND COMMERCIAL BUILDINGS?

Absolutely. Squid has an M1, B1 certificate so it can be used in the contractor market. Request the technical information sheet via our contact form. 

CAN I USE SQUID IN HUMID AREAS SUCH AS BATHROOMS?

Yes, Squid has been developed to also function optimally in humid rooms. This means that Squid stays stuck in rooms with a high level of humidity, such as bathrooms and kitchens. Exposing Squid directly to water should however be avoided. A few drops can't cause any harm, but a flow of water is not good for its stickiness.

CAN I USE SQUID ON SOUTH-FACING WINDOWS?

Absolutely. Squid has been tested against strong UV rays and this does not change the glue's colour or weaken its strength. Because the fabric is stuck straight on the glass, it reflects some of the sun's heat, so a room where Squid is installed is less likely to overheat. This makes Squid particularly suitable for skylights, conservatories and south-facing sliding doors.

CAN I USE SQUID LEFTOVERS ON OTHER SURFACES?

Yes, you can! Squid has not been developed to decorate furniture or walls, but you can easily try this without worrying if you wish. You must however always first ensure that surfaces are free of dust and grease. Dust and grease are enemies of the Squid glue; they work against the fabric's adhesive properties.

Cannot find what you're looking for?

Email us on info@squid.be